1. Overview
Aspire Funding Platform LLC ("Aspire," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and when we share it when you visit our website, request business funding, apply to become an ISO partner, contact us, or participate in our SMS program.
2. Personal Information We Collect
Depending on how you interact with us, we may collect:
- Contact and identity information, such as your name, email address, telephone number, mailing address, business name, and job title.
- Business and funding information, such as industry, time in business, monthly revenue, requested funding amount, ownership information, and application details.
- Financial and supporting documents, such as business bank statements, processing statements, tax documents, identification, and other materials submitted for underwriting.
- Communications and SMS information, including messages, support requests, consent records, opt-in and opt-out records, and your interactions with our communications.
- Website and device information, such as IP address, browser type, device type, referring pages, pages visited, and approximate location derived from your IP address.
3. How We Use Personal Information
- To respond to inquiries and provide customer support.
- To evaluate, process, and facilitate business funding requests.
- To administer ISO partner applications and relationships.
- To send application updates, funding status notices, appointment reminders, account notifications, and other service-related communications.
- To maintain, secure, troubleshoot, and improve our website and services.
- To prevent fraud, enforce our agreements, comply with law, and protect our rights and the rights of others.
4. Who We Share Personal Information With
We may share personal information with service providers that support our operations, such as website hosting, secure document storage, communications, analytics, and professional advisers. When you request funding, we may also share relevant application and business information with funding providers and underwriting partners so they can evaluate and fulfill your request. We may disclose information when required by law, to protect legal rights, or in connection with a merger, sale, financing, or transfer of all or part of our business.
Your mobile opt-in information and consent are used only to operate our messaging program and are not sold, rented, or shared for third-party or affiliate marketing purposes. We may use communications service providers solely to deliver messages on our behalf.
5. SMS Privacy and Choices
If you provide your mobile number and consent to receive text messages, we may send messages about application updates, funding status, appointment reminders, account notifications, and customer support. Messaging frequency may vary. Message and data rates may apply.
You can opt out at any time by texting STOP. For assistance, text HELP or visit aspirefundingplatform.com. Consent to receive SMS messages is not a condition of purchasing any product or service.
6. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No security measure is completely secure, and we cannot guarantee absolute security. We retain information for as long as reasonably necessary for the purposes described in this policy, including to meet legal, regulatory, accounting, and operational requirements.
7. Cookies and Analytics
Our website may use cookies and similar technologies to operate essential site features, understand website usage, and improve performance. You can control cookies through your browser settings, although disabling some cookies may affect site functionality.
8. Your Privacy Choices
You may ask to access, correct, or delete personal information we maintain about you, subject to applicable law and legitimate retention requirements. You may also unsubscribe from marketing emails using the link in those messages and opt out of SMS messages by texting STOP.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version becomes effective when posted, and the effective date at the top of this page indicates the latest revision.
10. Contact Us
Questions or privacy requests can be sent to info@aspirefundingplatform.com, by phone at (305) 391-2123, or by mail to Aspire Funding Platform LLC, 50 Tice Blvd, Woodcliff Lake, NJ 07677.